HubSpot CRM
CRMFree CRM with contacts, deals, emails, and basic reports; paid tiers add automation and Breeze AI
- Free plan
- from $20/mo
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CRM
Zoho CRM
CRM with the Zia AI assistant: forecasts, lead scoring, anomalies, agents
Choose it if you need a free CRM for up to 3 people or the Zoho ecosystem; skip it if you want setup done in an evening.
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About this service
CRM with automation, reports, and the Zia AI assistant, part of the Zoho ecosystem. There is a free edition for up to 3 users; the paid Standard, Professional, Enterprise, and Ultimate editions expand features and AI.
What you can do with it
- track leads and deals for a team of up to 3 people for free
- automate repetitive actions (workflow)
- pipeline reports and mobile access for managers
Who it suits
- small teams
- companies on the Zoho ecosystem
Strengths
- free for up to 3 users
- many features in one ecosystem
Limitations
- Zia AI is not included in the free edition, AI agents only on paid editions
- prices depend on the billing period: annual is cheaper (up to 34%), and exact edition prices are not shown on the official page without the toggle
- interface is more complex than simple CRMs
Integrations
- Zoho Books
- Zoho Desk
- Zoho Campaigns
- Gmail
- Zapier
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