Chatbots and support
Lime Connect (Userlike)
European chat and omnichannel support with an AI agent (formerly Userlike)
Choose it if you need European omnichannel support with GDPR; skip it if your request volume is small.
This link goes to the official site, connect.lime-technologies.com. We do not earn anything from this click.
About this service
Lime Connect, formerly Userlike, is chat for your website and messengers with European hosting. Free is €0, no AI. Pro starts at €87/month on annual billing (€105 monthly), minimum 3 seats. AI Agent is separate at €99/month, 100 conversations.
What you can do with it
- chat with real-time translation
- AI agent on the website at a separate price
- copilot for the operator
Who it suits
- EU companies looking for a European vendor
- businesses with 3+ operators
Strengths
- European vendor with transparent pricing
- real-time chat translation
Limitations
- This is a bot if the AI Agent answers customers: the customer must be able to see that AI is answering (EU AI Act, Art. 50, from 08/02/2026)
- prices are in euros excluding VAT; the AI agent costs more than the base plan; Ukrainian interface not verified
Integrations
- Salesforce
- HubSpot
- Zapier
Alternatives to Lime Connect (Userlike)
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LiveChat (Text)
Chatbots and supportWebsite chat with an AI agent and an operator copilot
- from $19/mo
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