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Website chat, shared inbox and AI replies

Good choice Free plan

Choose it if you need website chat and a shared inbox with a free plan; skip it if you need a powerful helpdesk.

This link goes to the official site, crisp.chat. We do not earn anything from this click.

Home page of Crisp
Home page of crisp.chat on November 7, 2026. The service interface changes, and the name and logo belong to their owner.

About this service

Website chat with a shared inbox for the team. Paid plans: Mini $45, Essentials $95, Plus $295 per month, which include $5, $25 and $75 of AI credits respectively. The free plan has 2 agent seats and 100 customer profiles, with no AI credits.

What you can do with it

  • website chat with quick replies
  • shared inbox for 2-5 people
  • AI reply to common questions

Who it suits

  • small sites and SaaS
  • services with a small chat volume

Strengths

  • low-cost entry, convenient shared inbox
  • free plan

Limitations

  • This is a bot if you turn on AI replies: the customer must be able to see that AI is answering (EU AI Act, Art. 50, from 08/02/2026)
  • the free plan has no AI credits; annual discount not stated on the page; Ukrainian interface not verified

Integrations

  • Slack
  • Shopify
  • HubSpot

Alternatives to Crisp

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    Website chat with the Lyro AI agent, which answers from your website's knowledge base

    • Free plan
    • from $24.17/mo
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  • Smartsupp

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    • Free plan
    • from $17/mo
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  • tawk.to

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    Free website chat with an optional AI assistant

    • Free plan
    • from $29/mo
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