Chatbots and support
LiveChat (Text)
Website chat with an AI agent and an operator copilot
Choose it if you need website chat with AI and a copilot; skip it if free tawk.to is enough.
This link goes to the official site, livechat.com. We do not earn anything from this click.
About this service
LiveChat, now sold as Text, is chat for your website and messengers with an AI agent and an AI copilot. Essential is $19 per user on annual billing, Growth is $79. 14-day trial without a card.
What you can do with it
- AI agent answers simple questions on the website
- AI copilot suggests a reply to the operator
- conversation summary for a CRM
Who it suits
- sites with a team of 2-10 operators
- online stores
Strengths
- AI copilot for the operator with no risk to the customer
- clear AI limits in the plan
Limitations
- This is a bot if the AI agent answers customers: the customer must be able to see that AI is answering (EU AI Act, Art. 50, from 08/02/2026)
- the product was renamed (Text), and not all names are visible on the page; no free plan
Integrations
- Shopify
- Salesforce
- Zapier
Alternatives to LiveChat (Text)
AdsConcept
Need help with implementation?
Picking a tool is half the job. If you want AI to bring in leads rather than add another subscription, tell us about your task.