Chatbots and support
tawk.to
Free website chat with an optional AI assistant
Choose it if you need free website chat; skip it if data privacy is critical, since the AI assistant is paid.
This link goes to the official site, tawk.to. We do not earn anything from this click.
About this service
tawk.to is a free live chat with a knowledge base and tickets. AI Assist is an AI chatbot based on the knowledge base, free for sites with low chat volume and paid from $29/month. It is the cheapest way to start among chat tools.
What you can do with it
- free website chat for one manager
- AI bot for common questions outside working hours
- knowledge base and tickets at no cost
Who it suits
- solo business and small sites
- businesses starting with no budget
Strengths
- truly free live chat
- AI bot with a free tier for low volume
Limitations
- This is a bot if you turn on AI Assist: the customer must be able to see that AI is answering (EU AI Act, Art. 50, from 08/02/2026)
- the free version carries tawk.to branding; Ukrainian interface and Ukrainian quality not verified
Integrations
- Shopify
- WordPress
- Slack
Alternatives to tawk.to
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Tidio Lyro
Chatbots and supportWebsite chat with the Lyro AI agent, which answers from your website's knowledge base
- Free plan
- from $24.17/mo
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Need help with implementation?
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