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Chatbots and support

Kommunicate

Chatbot and live support with an AI agent for your website

Niche

Choose it if you need chat with AI and live operators; skip it if free builders are enough.

This link goes to the official site, kommunicate.io. We do not earn anything from this click.

Home page of Kommunicate
Home page of kommunicate.io on November 7, 2026. The service interface changes, and the name and logo belong to their owner.

About this service

Kommunicate combines an AI bot and human operators in one widget on your website. Starter is $40/month billed monthly ($34 annual), Professional is $200 ($167 annual). There is no free plan; there is a 30-day trial.

What you can do with it

  • website bot with handoff to an operator
  • FAQ bot for a support service
  • collecting requests in chat

Who it suits

  • sites with a small team of operators
  • services with repeated questions

Strengths

  • bot and live operators in one widget
  • moderate entry price

Limitations

  • This is a bot: the customer must be able to see that AI is answering (EU AI Act, Art. 50, from 08/02/2026)
  • the name of the pricing page was only partly matched; no free plan

Integrations

  • Zendesk
  • Freshdesk
  • Shopify
  • WhatsApp

Alternatives to Kommunicate

  • Tidio Lyro

    Chatbots and support

    Website chat with the Lyro AI agent, which answers from your website's knowledge base

    • Free plan
    • from $24.17/mo
    Recommended Try
  • Crisp

    Chatbots and support

    Website chat, shared inbox and AI replies

    • Free plan
    • from $45/mo
    Good choice Try
  • Chatbase

    Chatbots and support

    A bot built on your documents and website that answers customers

    • from $32/mo
    Good choice Try

All services in “Customer service”

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