Chatbots and support
Tidio Lyro
Website chat with the Lyro AI agent, which answers from your website's knowledge base
Choose it if you need chat with a bot based on your website; skip it if you get almost no requests, as the free plan is enough.
This link goes to the official site, tidio.com. We do not earn anything from this click.
About this service
Chat for your website and messengers with the Lyro AI agent. The first 50 Lyro conversations are free (one-time); after that, packs start at $32.50 for 50 conversations. A popular choice for online stores and services with repetitive questions.
What you can do with it
- answers about delivery, sizes and prices from the knowledge base
- handoff of the conversation to a manager after three unsuccessful answers
- collecting contacts in chat
Who it suits
- online stores
- services with a large flow of repetitive questions
Strengths
- quick launch, knowledge base from your website
- free start with 50 conversations
Limitations
- This is a bot: the customer must be able to see that AI is answering (EU AI Act, Art. 50, from 08/02/2026)
- the price per conversation is not stated directly on the page, so cost can become unpredictable; Lyro's Ukrainian quality not verified
Integrations
- Shopify
- WooCommerce
- Messenger
Alternatives to Tidio Lyro
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Intercom Fin
Chatbots and supportThe Fin AI agent answers customers in chat and email, priced per outcome
- from $0.99/outcome
Niche Try
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Need help with implementation?
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