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Capsule CRM

Simple CRM for small teams with a free plan for 2 users and AI summaries

Good choice Free plan

Choose it if you need a simple CRM for 1-5 people; skip it if your sales run through Telegram or Viber.

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Home page of Capsule CRM
Home page of capsulecrm.com on November 9, 2026. The service interface changes, and the name and logo belong to their owner.

About this service

Capsule is a CRM for tracking contacts, deals and tasks, with pipelines and Gmail and Outlook integration. From the Growth plan, it offers AI summaries of the last 50 events on a record, AI field enrichment and connectors to ChatGPT and Claude. Capsule states that customer data is not used to train AI models and that AI features can be turned off.

What you can do with it

  • a website lead becomes a deal in the pipeline, and the manager sees the email history
  • AI summary of a customer record before a call
  • tasks and reminders for follow-up contact with customers

Who it suits

  • small B2B teams
  • services and consulting

Strengths

  • simple interface, fast start
  • free plan for two people
  • 14 days free on paid plans without a card

Limitations

  • more powerful AI features only from the Growth plan ($36)
  • no built-in messengers such as Telegram or Viber
  • interface languages are not listed on the pricing page

Integrations

  • Gmail
  • Outlook
  • ChatGPT
  • Claude

Alternatives to Capsule CRM

  • Free CRM with contacts, deals, emails, and basic reports; paid tiers add automation and Breeze AI

    • Free plan
    • from $20/mo
    Recommended Try
  • Pipedrive

    CRM

    Sales CRM with a pipeline and a focus on activities (calls, meetings, tasks)

    • from €14/mo
    Good choice Try
  • Copper

    CRM

    CRM built into Gmail and Google Workspace

    • from $23/mo
    Good choice Try

All services in “Sales and e-commerce”

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