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CRM

GoHighLevel

CRM with pipelines, SMS, calls, and an AI assistant for agencies and small businesses

Niche

Choose it if you are an agency or service business with many leads; skip it if you want a simple CRM for yourself.

This link goes to the official site, gohighlevel.com. We do not earn anything from this click.

Home page of GoHighLevel
Home page of gohighlevel.com on November 10, 2026. The service interface changes, and the name and logo belong to their owner.

About this service

All-in-one platform for agencies and service businesses: CRM, funnels and landing pages, SMS and email, calls, a booking calendar, and AI features (Conversation AI, Voice AI, Content AI). Many features are billed separately by usage.

What you can do with it

  • automatic reply to a lead by SMS or messenger
  • booking funnel for a consultation with reminders
  • an agency managing several client accounts

Who it suits

  • agencies
  • service businesses
  • appointment-based services

Strengths

  • CRM, email campaigns, calls, and funnels in one account
  • unlimited contacts and users on all plans
  • monthly billing with no long contract

Limitations

  • Conversation AI, Voice AI, Reviews AI, email, SMS, and calls are billed separately by usage
  • AI features need setup and human oversight (per the vendor)
  • more complex than a regular CRM

Integrations

  • Zapier
  • Facebook Lead Ads
  • Google Calendar
  • Stripe

Alternatives to GoHighLevel

  • Free CRM with contacts, deals, emails, and basic reports; paid tiers add automation and Breeze AI

    • Free plan
    • from $20/mo
    Recommended Try
  • KeyCRM

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    Ukrainian CRM with a pipeline, chats, and integrations with messengers and online stores

    • from $19/mo
    Good choice Try
  • Pipedrive

    CRM

    Sales CRM with a pipeline and a focus on activities (calls, meetings, tasks)

    • from €14/mo
    Good choice Try

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Need help with implementation?

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