Voice agents and telephony
Aircall
Cloud phone system for teams with AI call summaries and voice agents
Choose it if you need a cloud phone system for a team abroad; skip it if your numbers and customers are in Ukraine.
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About this service
Aircall is a phone system for sales and support with AI transcription, summaries and call scoring. Professional is $50 per license per month on annual billing, minimum 3 licenses. AI Voice Agents start at $99/month, separately. There is no free plan.
What you can do with it
- AI summary of every call in the CRM
- quality scoring of managers' calls
- voice agent for the first reply
Who it suits
- sales teams of 3+ people
- companies with several phone numbers
Strengths
- AI summaries and call scoring in Professional
- clear interface
Limitations
- This is a voice agent if an AI Voice Agent calls customers: the other party must know that AI is speaking (EU AI Act, Art. 50, from 08/02/2026)
- minimum 3 licenses; expensive for a solo business; Ukrainian interface not verified
Integrations
- HubSpot
- Salesforce
- Zendesk
- Pipedrive
Alternatives to Aircall
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