Platform for voice AI agents that make and answer phone calls
Use caution: an API platform for developers; AI calls require consent and disclosure that it is a bot (EU AI Act Art. 50).
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About this service
Vapi is a builder for voice agents that book appointments, take orders, and call customers. The platform costs $0.05 per minute (or $29/month Core). Language models, voice, and telephony are billed separately; third-party data puts the real cost at $0.13-$0.31 per minute.
What you can do with it
- agent that books appointments by phone
- taking orders by voice
- reminder calls to customers
Who it suits
- technical team or freelancer for setup
- businesses with a high call volume
Strengths
- flexible, API-first
- pay per minute with no monthly minimum
Limitations
- This is a voice bot: the person on the call must know they are talking to AI (EU AI Act, Art. 50, from 02.08.2026)
- you cannot do without technical skills; the total bill is hard to predict; Ukrainian voice quality is not verified
Integrations
- Twilio
- Deepgram
- ElevenLabs
- OpenAI
- Google Calendar
Alternatives to Vapi
Need help with implementation?
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