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Chatbot for WhatsApp, Instagram, Facebook, TikTok and your website

Niche

Choose it if you want an AI bot for messengers and your website; skip it if you want a free bot.

This link goes to the official site, chatfuel.com. We do not earn anything from this click.

Home page of Chatfuel
Home page of chatfuel.com on November 10, 2026. The service interface changes, and the name and logo belong to their owner.

About this service

Chatfuel creates an AI bot that answers customers in messengers and on your website and collects leads. Paid plans are priced by AI credits, and all channels are available on every plan. There is no free plan; there is a trial period.

What you can do with it

  • answer common questions on Instagram
  • qualify leads from WhatsApp
  • collect requests on a website through chat

Who it suits

  • services
  • e-commerce
  • small business

Strengths

  • all channels on every plan
  • price depends on credits, not contacts

Limitations

  • when credits run out, AI replies on Business S stop
  • no free plan

Integrations

  • Messenger
  • Instagram
  • WhatsApp
  • TikTok
  • Website

Alternatives to Chatfuel

  • ManyChat

    Chatbots and support

    Conversation automation in Instagram, Messenger and WhatsApp

    • Free plan available
    Good choice Try
  • SendPulse Chatbots

    Chatbots and support

    Ukrainian bot builder for Telegram, Viber, Instagram, WhatsApp and your website

    • Free plan
    • from ₴490/mo
    Recommended Try
  • Landbot

    Chatbots and support

    Chatbot builder for your website and WhatsApp with an AI agent

    • Free plan
    • from €32/mo
    Good choice Try

All services in “Customer service”

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Need help with implementation?

Picking a tool is half the job. If you want AI to bring in leads rather than add another subscription, tell us about your task.